Business Benefits of Employee Development Literature Review

This literature review explores the idea that businesses with effective employee development practices for entry-level workers will realize a business benefit. For example, a higher retention rate may be due, in part, to better working conditions, job quality, pay, and potential advancement opportunities for employees. In addition to a higher retention rate, business benefits may include higher productivity and increased customer satisfaction, among other things. Employee development as defined in the reviewed literature includes, but is not limited to, training of employees; advancement of entry-level or low-skilled (and usually low-wage) workers; creation of job ladders for these workers when none or few have existed; and mentorship or other support of such workers.